Noticing and remembering everyone we meet on a given day is not possible. But at certain times, we cannot forget a few people. While we remember some for positive reasons, most of the people in our minds makes our hearts sour.

This story features a couple who have a terrible encounter with one of the employees at the movie theatre. Scroll down to read more.

When one man and his fiancée went out to the movies, they ordered one regular soda and one sugar-free one.

But the real problems didn’t start until he asked the employee to replace one with a sugar-free drink.

To this, the man asked, “You’re new here, aren’t you?”

A few days later, the employee found himself in a disciplinary meeting for failing to follow policies and giving poor customer service.